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Call Us +66 61 089 9977
Call Us +66 61 089 9977
Rent
Frequently Asked Questions

What do I need to rent a bike or rent a scooter from Zipbikes?

  • Passport: original for verification purposes and we will make a copy
  • Deposit: we require a deposit of 2000-3000 Baht depending on the motorbike
  • Valid Driver’s License
  • Your contact details: address in thailand and phone number
  • Legal age for rental 18 years of age

Will I get insurance?

Each rental includes mandatory insurance that fulfills the requirements by Thai law. Additional coverage is currently unavailable. The renter can arrange additional coverage on their own.

Do I need a motorbike drivers license?

As a renter it is your responsibility to adhere to the law in Thailand. At ZipBikes we highly recommend our renters to have a valid drivers license for your safety and for the safety of others.

Will I get a helmet?

For each of our motorbike rentals we provide up to 2 helmets (included in the rental cost). These helmets have been cleaned and sanitized. For long term rentals we provide 1 new helmet.

When will I get my deposit back?

Upon returning the bike to ZipBikes Headquarters we will check the motorbike. The deposit will be returned after we have conducted the check.

How do I get to Zipbikes HQ?

ZipBikes is located near Ekamai BTS station. Once taking the BTS to Ekamai, it is a short walk or bike ride to Ekamai soi 4.

Ekamai is a happening neighborhood in Sukhumvit making it a wonderful place to stay or explore. You will find many award-wining restaurants, bars and cafes in the area.

 

Caution images to illustrate accidents and damages when renting a motorbike

What happens if I have an accident? Or damage the motorbike?

ZipBikes provides mandatory insurance for all our bikes. However, this coverage does not include coverage for damages to the bike or 3rd party property. The renter will be responsible for all damages incurred.

However, we do have an option for additional coverage option at 100 baht a day.

What are your opening hours?

Our opening ours are between 10 AM to 6 PM. We highly recommend booking bikes in advance to ensure availability and efficiency when renting.

How often are your bikes serviced?

Our bikes are serviced on a regular basis. We do a thorough check every time a bike is returned to ZipBikes Headquarters.

Do you have any special promotions?

Yes! We often have seasonal promotions and discounts. To check our current running promotions please click here.

Where can I use the motorbike?

We provide unlimited KMs within Bangkok City. We currently do not have touring bikes available. Should you like to take our bikes outside of Bangkok City please share your plans with us and we will check the possibility.

What about gasoline?

As a ZipBike renter we would expect our renters to return the bike with the same level of gasoline as when they received the bike.

When do I have to return the bike?

Our bookings run in batches of 24 hours, so if your pick up was booked for 9:30 AM, you would have to return the bike by 9:30 AM the next day. While we are lenient in terms of return timing (as we all know about the legendary Bangkok traffic jams) and more importantly, how much fun shopping in Bangkok is, we need time to ensure the cleaning of the bike and any required maintenance for the next ZipBiker.

What forms of payments are accepted?

Currently at ZipBikes we accept bank transfer and cash payments. For deposits we would prefer cash deposit.
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